Empowering a Global Pharmaceutical Company to Measure and Improve Cyber Resilience.

A top 10 pharmaceutical organisation partnered with DTG to enhance visibility and control over cybersecurity compliance across its global Operational Technology (OT) environment. The company sought a scalable and centralised way to assess cyber compliance, identify and prioritise cyber risks, and track progress of all manufacturing sites across the network.

The Challenge

Before engaging DTG, the client’s OT security assessments were largely manual, managed through spreadsheets and disparate processes across different divisions.
This approach made it difficult to:

• Consistently measure compliance across sites
• Visualise and prioritise cyber risks
• Track remediation progress in real time
• Maintain alignment with enterprise-level standards

The organisation needed a unified solution to standardise assessments, quantify cyber risk, and enable data-driven decision-making for ongoing improvement.

The Solution

DTG deployed its Cyber Assessment Tool (CAST) — a web-based platform that allows organisations to assess cybersecurity compliance against recognised frameworks, quantify and prioritise risks, and monitor remediation progress across both site and enterprise levels.

To support the client’s rollout, DTG provided a tailored professional services package that included:

• Adapting CAST’s visual interface to align with the company’s internal branding and reporting needs
• Configuring the system with master data for sites, users, roles, and assessments
• Migrating legacy gap analysis data from spreadsheets into CAST for immediate continuity
• Providing hands-on training and onboarding support for key administrative users
• Offering ongoing UK-based technical and configuration support to refine the tool based on real-world user feedback

Through close collaboration with the client’s OT security team, DTG ensured CAST was configured to not only meet the organisation’s current requirements but also evolve alongside them.

The Results

Since deployment, CAST has provided the client with:

• Enhanced visibility across multiple global sites, with a unified view of compliance status and risk levels
• Streamlined compliance processes, reducing manual effort and duplication
• Data-driven insights enabling more targeted remediation and investment decisions
• A scalable framework that supports continual improvement and alignment with global standards

The collaboration has strengthened the organisation’s ability to proactively manage cyber risk across its operational environments — and provided a solid foundation for future security initiatives.

Client Feedback

“My experience with DTG has been nothing short of exceptional. Not only did they provide us with a tool that suited the needs of our business, but their ongoing support and expertise have been truly impressive. DTG’s team has consistently gone above and beyond to meet our additional needs, customising the tool further based on direct user feedback from our sites. Their dedication to ensuring that the tool evolves with our requirements has been invaluable, and we couldn’t be more pleased with the results.”
— OT Security Manager

Looking Ahead

The client continues to work closely with DTG to refine and expand CAST’s use across additional business units, ensuring long-term visibility and resilience in their cybersecurity compliance programme.

Interested in how CAST can help your organisation strengthen cyber compliance and risk management?
Contact Our Team or Book A Demo to learn more.